Senior QA Tester (10+ years) to lead test planning and create UAT test cases in support of a contact center migration from on-premise to Genesys Cloud Job Type: ContractPositions to fill: 1Job End Date: Mar 31, 2027Pay Rate: Daily: NegotiableJob ID: Our federal public sector client is seeking a Senior QA Tester L3 (10+ years) to lead test planning and create UAT test cases in support of a contact center migration from on-premise to Genesys CloudJoin a large-scale modernization program migrating 14 contact centres to Genesys Cloud within a federal public sector workplace. This role leads test planning and coordination, develops detailed manual test cases and scripts, manages walkthroughs and reviews, and readies UAT coverage across multiple migrations. Expect a high-volume, hands-on workload with approximately 800 test cases per centre (11,000+ overall), detailed Excel documentation, and tight deadlines. You will support defect tracking, progress reporting, and UAT execution support in a fast-paced,



detail-driven setting.Contract, RemoteMust Haves Reliability security clearanceCanadian Degree in IT or related to IT (WES equivalency accepted)Nice to Have Genesys Cloud, IVR systems, or contact centre applications exposureAzure Dev Ops and Microsoft Copilot to support testing and documentationResponsibilities Lead test planning and coordination of CCM testing activitiesSupervise testing in accordance with the planManage and monitor test plans for various levels of testingManage walkthroughs and reviews related to testing and implementation readinessDevelop test scenarios and test scriptsEstablish and operate interoperability testing procedures to ensure interaction and co-existence conform to departmental standardsDisclaimer: AI may be used in evaluating candidates. This posting is for an existing vacancy.#J-18808-Ljbffr

📌 Senior Qa Tester (10+ Years) To Lead Test Planning And Create Uat Test Cases In Support Of A Contact (Winnipeg)
🏢 S.i. Systems
📍 Winnipeg