Lead international customer service operations at Teledyne Digital Imaging using SAP expertise and robust intercultural communication across multiple regions. This 14-month contract oversees teams serving technology customers worldwide.

As a seasoned Customer Service Manager, you will report to the Director of Sales Operations and Planning. You will guide representatives supporting the Teledyne Machine Vision Camera Group and Teledyne Optech. The work spans order acceptance, sales orders, RMAs, customer setup, and sales support.

Key Responsibilities:
Manage representatives in Canada, Japan, and Germany
Verify purchase orders against established acceptance standards
Enter and maintain sales orders in SAP
Process customer returns and RMAs
Communicate schedule updates with sales teams and customers

Requirements:
Five years of customer service or team management experience
Technology manufacturing experience preferred
Extensive ERP knowledge, preferably SAP
Robust interpersonal skills and intercultural awareness
Experience managing international teams is a plus

Bring international leadership, SAP knowledge, and customer service management experience to Teledyne’s globally connected operations.

📌 International Customer Service Manager London
🏢 Teledyne Technologies
📍 London