Job Overview

We are seeking a customer-focused Computer Technician to diagnose, repair, and maintain computers and mobile devices. The ideal candidate combines hands-on technical ability with explicit communication and a helpful approach to customer service. Experience with retail sales is a plus, as the role may include explaining repair options and helping customers select suitable products or services.

Responsibilities
Diagnose and resolve hardware, software, and operating system issues on computers and mobile devices.
Troubleshoot devices running Windows, macOS, Android, and iOS.
Inspect computer hardware, identify faulty components, and complete repairs or replacements using appropriate hand tools.
Read and interpret schematics and technical documentation when needed.
Set up, configure, and test devices, applications, and peripherals.
Explain technical issues and repair options in clear, customer-friendly language.
Document diagnostics, repairs, and service outcomes accurately.




Keep the work area organized and follow secure handling practices for equipment and customer devices.
Support customers with product questions and, when appropriate, assist with retail sales.

Skills
Practical knowledge of computer hardware, mobile devices, and common operating systems.
Familiarity with Windows, macOS, Android, and iOS.
Strong software troubleshooting and diagnostic abilities.
Comfort using hand tools and interpreting schematics or technical documentation.
Good analysis skills, attention to detail, and a methodical approach to problem-solving.
Explicit communication and a patient, service-oriented manner.
Retail sales or customer service experience is helpful but not required.

Pay: $18.00-$20.00 per hour

Expected hours: 20.0 – 25.0 per week

Benefits:
Casual dress
On-site parking

Experience:
Computer hardware: 3 years (preferred)

Work Location: In person

📌 Computer Technician Milton (Canada)
🏢 maple developers
📍 Canada