Lead payments resiliency at Scotiabank in Toronto, applying operational risk and payment-domain expertise within a standard office-based workplace. As Manager, Payments Operational Resiliency, you will support and execute a global framework protecting critical payment services. The work covers technology disruptions, outages, attacks, and operational threats. You will strengthen anticipation and recovery while minimizing customer, financial, and reputational impact through documented preventative measures, testing, and cross-functional delivery.

Key Responsibilities
Execute and enhance the payments operational resiliency framework
Assess processes, identify resiliency gaps, and drive improvements
Maintain documentation, playbooks, procedures, and testing artifacts
Partner with operations, risk, compliance, AML,



and incident response
Lead assigned enterprise and regulatory resiliency workstreams

Requirements:
Bachelor’s degree in Business, Engineering, Computer Science, or equivalent
Three or more years in financial or operations management
Knowledge of wire payments, SWIFT, ISO20022, and RTGS models
Knowledge of ACSS, EFTs, ACHs, Interac, and payment frameworks
Agile mindset with collaboration and presentation skills Bring payments knowledge, operational risk awareness, and resiliency execution skills to Scotiabank’s Toronto-based global payments team.

📌 Payments Operational Resiliency Manager Toronto
🏢 Scotiabank
📍 Toronto