Job Overview

Only candidates with proficiency in PARADIGM software will be considered for an interview.
We are seeking a qualified and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires robust administrative skills, familiarity with dental software, and the ability to handle multiple tasks in a fast-paced environment. Prior experience in dental office settings is mandatory, along with proficiency in electronic medical records and multi-line phone systems. The Dental Receptionist will play a vital role in ensuring smooth patient flow and excellent customer service.

Duties
Greet patients warmly and manage patient check-in and check-out processes
Schedule, confirm, and reschedule appointments using Paradigm software
Verify patient insurance information and process billing accordingly
Answer multi-line phone systems efficiently, directing calls appropriately
Collect payments and explain financial policies to patients




Manage correspondence, including emails and appointment reminders
Assist with administrative tasks such as filing, faxing, and data entry
Ensure the reception area remains clean, organized, and welcoming
Collaborate with dental staff to facilitate smooth daily operations

Requirements
Proven experience as a dental receptionist
Familiarity with dental software such as Paradigm.
Strong knowledge of dental terminology.
Excellent organizational skills and attention to detail
Proficiency in handling multi-line phone systems and office equipment
Ability to communicate effectively with patients and team members
Prior experience working with insurance billing and processing payments is preferred
Skilled appearance and friendly demeanor to provide exceptional patient service
High school diploma or equivalent.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Benefits:
Dental care
On-site parking

Work Location: In person

📌 Dental Receptionist Mississauga
🏢 Surana Dentistry
📍 Mississauga