Job Summary:
We are looking for a reliable and motivated Operations & Billing Assistant to support daily administrative tasks, customer service, billing entries, and basic accounts receivable follow-ups. This role is ideal for someone with basic experience who is eager to learn, take initiative, and grow into a Coordinator or Supervisor position over time.
Key Responsibilities:
Support customer service: answer calls, respond to emails, and follow up with clients.
Assist with accounts receivable and follow up on overdue invoices.
Organize documents and maintain accurate records.
Assist with general administrative and operational tasks.
Important Note (Scope of Role):
This role focuses on day-to-day postings, customer support, and administrative tasks. The work schedule is 9 am to 5 pm Monday to Friday.
Required Skills & Qualities:
Basic knowledge of QuickBooks (or willingness to learn).
Fluent English (spoken and written).
Strong communication skills (phone and email).
Customer service skills and professional attitude.
Organized, detail-oriented, and responsible.
Trustworthy and comfortable handling sensitive information.
Ability to take initiative and use good judgment.
Nice to Have:
Experience in customer service, office administration, or billing.
Proficiency in Microsoft Excel, Word and Outlook
Experience using vendor portals and processing purchase orders
Robust scheduling and service-coordination skills
Growth Prospect:
This position offers the prospect to grow into an Operations Coordinator or Supervisor role based on performance and development.
Training providing.
Compensation:
Starting at $22/hour, with opportunities for salary increases based on performance and growth within the company.