Deliver person-centred housing support for customers experiencing insecurity and complex challenges from BCHA’s on-site Unity Hub in Plymouth.

As a permanent, full time Housing Support Worker, you will work alongside customers living in temporary accommodation. You will understand aspirations, strengths, and support needs while developing practical plans for lasting change. Your work will include advice across housing, health, safety, substance misuse, mental health, offending, wellbeing, and benefits.

Key Responsibilities:

• Assess aspirations, strengths, and support needs with customers
• Develop, review, and record strengths-based support plans
• Provide advice, advocacy, and structured practical support
• Accompany customers to healthcare, counselling, court,
  
  
  
  and service appointments
• Promote confidence, resilience, choice, control, and independence

Requirements:

• Experience supporting people with complex life challenges
• Compassionate and proactive approach to person-centred practice
• Ability to collaborate with agencies and professionals with consent
• Strong communication, recording, and support planning abilities
• Commitment to safeguarding children and adults

Bring compassionate support, practical guidance, and advocacy to help customers build resilience, wellbeing, and sustainable housing stability.