Apply technical expertise and customer relationship skills as a remote Technical Account Manager with Samsara, serving customers across Canada.

This Technical Account Manager role builds customer success through technical understanding, business acumen, and robust communication. You will support Samsara implementations, optimize platform use, and mitigate risks during critical events. The position connects customer needs with internal stakeholders while advancing technical support experiences.

Key Responsibilities:
Serve as primary technical contact for assigned customers
Troubleshoot Samsara hardware, software, APIs, and AI technology
Align Samsara solutions with customer business operations
Manage communications during significant customer incidents




Maintain customer records and share team best practices

Requirements:
Seven or more years in technical account management or customer success
Bachelor's degree in a technical field or equivalent expertise
Exceptional technical literacy across hardware, software, and AI
Solid written and verbal communication skills
Ability to build lasting customer relationships

Bring technical troubleshooting, customer advocacy, and business acumen to Samsara’s remote Canadian Technical Account Manager team.

📌 Technical Account Manager Canada Montreal
🏢 Samsara
📍 Montreal