Job Overview
We are a busy and rapidly growing truck repair and towing company, proudly serving North Ontario with four convenient locations. Specializing in commercial and heavy-duty vehicle maintenance and repair, we are committed to keeping fleets on the road and minimizing downtime for our clients.

Our team is committed to high-quality service, quick turnaround times, and customer satisfaction. We are currently looking for an experienced and dependable Dispatcher to join our team.

Schedule: Afternoon shift.

During the first three weeks, the successful candidate will work the morning shift as part of the transition and training period. After this initial period, the schedule will transition to the afternoon shift.

Key Responsibilities:

Invoicing Duties:
Respond to customer inquiries by phone regarding truck breakdowns, towing services and general requests
Dispatch mechanics for service calls or in-shop repairs
Dispatch tow truck operators based on customer location and urgency




Prepare and issue accurate customer invoices
Collect payments via credit card, e-transfer and other approved methods
Record payments received and apply them to customer accounts
Follow up with clients on overdue balances
Reconcile customer accounts and investigate discrepancies
Coordinate with insurance companies to open new claims and follow up on existing claims
Adaptable to work morning or afternoon shifts

Qualifications:
Diploma/Degree in business
Previous transportation industry experience is required
Must have own transportation
Versatile to work morning or afternoon shifts
Must be willing to travel between company locations as required

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Experience:
dispatch: 1 year (required)

Willingness to travel:
25% (required)

Work Location: In person

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