About Us

BTS is an Ontario-based passenger transportation company that has proudly served southern Ontario since 1967. We provide protected, accessible, and reliable transportation to community members across the region, and we're excited to bring that same standard of service to Muskoka.

About the Role

Join our team as a Transit Operator, where you'll be the vital link connecting communities through secure, reliable, and friendly transportation. You'll deliver demand response and fixed route service across Muskoka, safely transporting passengers, including individuals using mobility devices, on a versatile, scheduled route system. Your commitment to safety, professionalism, and genuine care for riders will help make every trip a positive experience.

Responsibilities
Safely operate accessible transit vehicles on scheduled demand response and fixed routes
Assist passengers with boarding, alighting, and mobility device securement
Follow all scheduling, dispatch, and routing instructions
Complete pre- and post-trip vehicle inspections




Respond promptly and appropriately to any incidents or emergencies during transit operations
Maintain accurate trip records, passenger counts, and vehicle maintenance checks
Provide courteous, professional customer service to all passengers
Follow all safety protocols and company policies
Clean and tidy the vehicle at the end of each shift

Requirements
Valid Ontario Class G driver's licence
Clean driver's abstract
Current CPR/First Aid certification (or willingness to obtain)
Experience with wheelchair/mobility device securement (Q'Straint or similar) preferred
Previous commercial driving or transportation experience is an asset but not required
Strong communication and customer service skills
Reliable, punctual, and comfortable working independently
Ability to stay alert and focused for extended periods
Ability to pass a vulnerable sector background check

What We Offer
Full-time and part-time positions available
Comprehensive, ongoing training and development

Pay: From $20.00 per hour

Work Location: In person

📌 Transit Operator Gravenhurst
🏢 BTS
📍 Gravenhurst