Library Customer Service Page (Kamloops)

Library Customer Service Page (Kamloops)

01 Nov
|
Thompson--nicola-Regional-Distric
|
Kamloops

01 Nov

Thompson--nicola-Regional-Distric

Kamloops

Help Kamloops Library customers find materials and information as a permanent, part-time Page with strong communication skills. This public-facing role follows a fixed schedule.

Working under the Team Lead, the Page supports a welcoming library experience through customer service and accurate material handling. The position includes answering directional questions, referring information questions, maintaining displays, and assisting with circulation. Pages may occasionally manage challenging patron situations.

Key Responsibilities:

- Answer directional questions from library customers
- Refer information questions to appropriate staff members
- Provide customer service and direct patrons to materials
- Transparent abandoned materials from public areas




- Clean and prepare routine library material displays

Requirements:

- Grade 10 or General Education Development Diploma
- Customer service experience with a passion for helping others
- Excellent communication and interpersonal abilities
- Ability to manage conflict and diffuse difficult situations
- Availability for the required fixed schedule

Use communication, customer service, and conflict-management skills to support patrons and maintain a welcoming Kamloops Library experience.

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📌 Library Customer Service Page (Kamloops)
🏢 Thompson--nicola-Regional-Distric
📍 Kamloops

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