Manage distribution-focused ERP support at Acumatica using technical expertise, operational prioritization, and customer service leadership.This Manager, ERP Application Support position leads a team serving Acumatica customers and partners. The work includes advanced technical support, escalation management, resource planning, and service-level execution. Candidates should understand ERP business processes, operational workflows, and enterprise software supporting distribution, manufacturing, or supply chain organizations.Key Responsibilities: Balance workloads and maintain adequate support coverageHandle high-priority technical cases and escalationsCoordinate with Engineering and Product ManagementConduct performance reviews and development discussionsPromote troubleshooting and case-management best practicesRequirements: Five-plus years supporting ERP or enterprise softwareExperience in distribution, manufacturing, or supply chainThree-plus years of people management experienceKnowledge of accounting and operational workflowsAbility to prioritize competing demands and make sound decisionsBring distribution ERP knowledge, escalation management, and people leadership to Acumatica’s customer-focused support team.#J-18808-Ljbffr

📌 Distribution Erp Support Manager (Montreal)
🏢 Acumatica
📍 Montreal