Responsibilities:
Manage the operations of Delivery Service Partners (DSP) in the district.
Supervise and guarantee that DSP activities adhere to the company's standards and demands.
Oversee the day-to-day operations of warehouse providers, ensuring consistent on-time, quality performance through communication and continuous improvement.
Generate reports related to business transactions and operational efficiency.- Conduct root
-cause analysis of failures and take corrective actionsManage compliance, quality control, and quality assurance standards and specifications.
Develope key performance goals and manage the performance of staff.-Lead daily control meetings, identifying issues and actions to be taken.
Manage the budget and monitor the financial health of a location or business unit.
Organize and implement DSP training programs to improve the skills and service levels of the DSP team.
Requirements:
Mandarin required.
Bachelor degree or equivalent required.
At least 1 year of hands
-on experience in last
-mile delivery operations management, with a proven track record of optimizing delivery routes and improving service quality.
Solid leadership and team management skills, with the ability to effectively manage and motivate a team of delivery personnel.
Excellent problem-solving and decision-making abilities, particularly in addressing the unique challenges of last-mile delivery.
Proficiency in data analysis and reporting, with the ability to use data to drive operational improvements in last-mile delivery.
Ability to work under pressure and meet tight deadlines, a common requirement in the fast-paced setting of last-mile delivery.
Pay: $50,000.00-$58,000.00 per year
Advantages:
Dental care
Paid time off
Vision care
Work Location: In person
📌 Station Operations Specialist Mandarin Required Toronto Mississauga
🏢 GOFO Canada
📍 Mississauga
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