01 Nov
|
Jobgether
|
Canada
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Inbound Customer Service & Dispatch Scheduling Virtual Assistant based remotely in Canada.
Accountabilities
Answer incoming customer calls promptly and professionally, providing helpful and courteous assistance.
Collect accurate customer details and information about requested services.
Explain standard service information, booking procedures, and appointment options using approved guidance.
Respond to routine customer questions and concerns, escalating unusual requests or complex service issues when necessary.
Book service appointments in the designated scheduling system, taking technician availability, location, and existing commitments into
📌 Inbound Customer Service Moncton (Canada)
🏢 Jobgether
📍 Canada