Overview

We are seeking a highly organized and proactive Manager/Supervisor to oversee daily operations and ensure a smooth workflow. The ideal candidate will possess robust leadership and Customer Service skills, excellent communication abilities, and comprehensive office experience. This role involves supervising staff, managing administrative tasks, and maintaining efficient office procedures to support the company's objectives.

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Responsibilities:
Assist customers in a friendly and professional manner

-Coordinate staff, organise schedule and trainings
Provide excellent customer service
Process rental agreements and collect payments
Maintain accurate records
Control vehicle maintenance
Coordinate vehicle reservations and ensure availability
Promote additional services and upgrades to customers
Keep the rental office clean and organized

Experience:
Experience in Travel and/ Hospitality industry
Ability to maintain a high level of professionalism and customer satisfaction




Proficiency in Microsoft Excel for data entry and record keeping
Strong organizational skills to manage employee schedules and paperwork
Knowledge of front desk operations and procedures
Providing a clear driving and police records

This role is ideal for individuals who are passionate about delivering excellent customer service, possess strong interpersonal skills, and are eager to contribute positively to a team-oriented environment.

Job Types: Full time, Permanent

Experience:
Travel and/or Hospitality : 3 years (preferred)

Licence/Certification:
G class driving licence (required)

Work Location: In person

Education:
Bachelor's Degree (preferred)

Perks:
Dental care

Education:
Bachelor's Degree (preferred)

Experience:
Food and hospitality : 3 years (preferred)

Licence/Certification:
G class licence (preferred)

Work Location: In person

📌 Office Manager/supervisor Mississauga
🏢 Ace Rent a Car
📍 Mississauga