Support passengers and cargo operations as a Customer Service and Cargo Agent with Pacific Coastal Airlines in Williams Lake. Check-in and communication skills are central.

This permanent part-time, on-call position serves airline customers at Williams Lake. You will check passengers, process baggage and cargo, manage disruptions, and support protected departures. The work requires customer-facing experience, computer comfort, and clear communication. Pacific Coastal Airlines operates scheduled and charter service across British Columbia.

Key Responsibilities:

- Check in passengers and issue boarding passes
- Verify immigration documents and process baggage charges
- Resolve cancelled or missed flight service disruptions




- Execute deplaning and boarding processes safely
- Process cargo shipments and support accessibility needs

Requirements:

- Experience in a customer-facing role
- Clear communication and difficult conversation skills
- Ability to multitask and solve problems under pressure
- Comfort using computers and credit or debit machines
- Ability to lift up to 70 pounds and obtain security clearance

Bring customer service, communication, and problem-solving skills to passenger handling and cargo processing at Pacific Coastal Airlines.

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📌 Airport Customer Service Cargo Agent (Williams Lake)
🏢 Pacific Coastal Airlines
📍 Williams Lake