Lead IKEA sales through customer-focused solutions, team coaching, and multichannel retail knowledge. Create positive experiences while supporting sales results in a retail workplace.

As Sales Team Leader I, you coach, manage, mentor, and onboard co-workers while helping teams achieve goals. You build range knowledge, understand customers and local markets, and support seamless journeys across touchpoints. The work combines sales leadership, relationship building, process improvement, and operational efficiency. Education in Business Administration, Retail Management, a related field, or equivalent relevant experience is welcomed.

Key Responsibilities:
Maximise sales through customer and local market understanding
Share IKEA range knowledge with customers and co-workers




Secure consistent multichannel customer experiences
Lead effective product presentation and stocking
Develop, mentor, and onboard team members

Requirements:
Previous leadership experience with coaching responsibilities
Passion for sales and customer experience
Robust communication and cross-team collaboration skills
Process documentation and improvement experience
Business or retail education, or equivalent experience

Bring sales leadership, customer insight, and coaching skills to help IKEA create better everyday experiences for customers and co-workers.

📌 Ikea Sales Team Leader St Catharines (Canada)
🏢 IKEA
📍 Canada