Support recovery and return to work as a Bilingual Disability Case Manager at Acclaim, using empathy, communication, and organization.

Manage short-term disability claims for a client portfolio while collaborating with healthcare professionals. Assess functional health, gather medical documentation, and guide employees and employers through disability management. Help develop safe, timely return-to-work plans while applying customer service, problem-solving, and decision-making skills. This position requires fluency in English and French, written and verbal.

Key Responsibilities:
Review and adjudicate short-term disability claims
Conduct assessments with employees, managers, and HR
Develop and document return-to-work barriers




Coordinate return-to-work plans with stakeholders
Manage transitions from short-term to long-term disability

Requirements:
Fluency in written and verbal English and French
Three to five years of disability management experience
Bachelor of Arts or relevant skilled degree
Understanding of medical terminology and accommodation
Solid customer service and relationship management skills

Bring bilingual communication, disability management, and cooperative case assessment skills to support Acclaim clients’ recovery and workplace returns.

📌 Bilingual Disability Case Manager Toronto
🏢 Acclaim Ability Management
📍 Toronto