Hybrid Travel Inventory Coordinator – Detail‑oriented (Winnipeg)

Hybrid Travel Inventory Coordinator – Detail‑oriented (Winnipeg)

01 Nov
|
Fresh Tracks Canada
|
Winnipeg

01 Nov

Fresh Tracks Canada

Winnipeg

At Fresh Tracks Canada, we craft tailor‑made Canadian vacations for people from all over the world. Since 1996, our team of Canadian Insiders have helped our customers plan their vacations and enjoy life‑changing travel experiences.We believe in keeping our customers front and center in everything we do; in fact,focus on serving our customersis one of our core values. Everyoneacts and operates as an owner, treating this business as their own. Weraise the bar constantly, embracing that nothing is perfect but continuous improvement is key. Our team is made up of passionate, positive experts whodrive healthy collaborationby winning or losing as one, and webring out the best in each other.ABOUT THE ROLEWe're looking for a detail-oriented Inventory Coordinator to support the day‑to‑day management of our contracted FIT and group inventory. This role is responsible for booking inventory, maintaining accurate inventory records, and ensuring bookings are correctly reflected against available allocations. Working closely with suppliers and internal teams, the Inventory Coordinator will proactively identify and resolve discrepancies, helping ensure inventory accuracy and the smooth delivery of customer bookings.Salary: $68,000/year, based on experience and qualifications.RESPONSIBILITIES.Process bookings and provide support for Sales and LHMake hotel/train/tour reservations ensuring accurate customer booking details, confirmations and valid rates are capturedProcess booking amendments, cancellations, partial cancellations, and add‑ons, ensuring inventory records remain accurate and up to date in IMS and PMS,



whilst adhering to SLAs defined by the product teamBuild rapport with our external partners to maintain productive win‑win partnershipsSupport the sales team in finding appropriate availability when they require assistancePreparing rooming lists, manifests and progress reports and ensure the team adheres to reporting timelinesMaintain accurate information in our systemsSupport the loading, updating, and auditing of inventory data for new products, seasonal changes, system enhancements, and product launches.Investigate and resolve inventory‑related issues, including booking conflicts, inventory discrepancies, and data integrity concerns.Maintain accurate, up‑to‑date inventory records across all relevant systems and platforms.Support the team in checking availability and updating our systems to provide guidance when our contracted inventory is unavailable e.G. for sales quotes, promo planning, forecastingProcess improvementAssist the Inventory Manager/Director with defining and documenting processes and tracking key decisions.Participate in testing and validation of inventory‑related functionality during system updates and technology rollouts.Identify opportunities to improve inventory processes, enhance data quality, and reduce manual effort through continuous improvement.Weekend and emergency supportAvailable for shifts taking place Monday to Sunday (5 days per week), office hours are 7am to 6pm (PST) including stat holidaysYou will be required to work extra hours during emergency situations, such as wildfires and impactful train delays.



Time in lieu will be allocated accordinglyOther related duties as neededREQUIREMENTS3+ years of experience in a related travel coordinator or reservations roleStrong attention to detail and comfort working with structured data (spreadsheets, databases, or inventory systems)Ability to do repetitive focused workExcellent organizational and time‑management skillsClear written and verbal communication skillsProficiency in Excel/Google Sheets; comfort learning new software systemsA solutions‑oriented mindset; someone who proactivelyworks toward solutions rather than simply escalating problemsKeen to learn and take on more challenging work as our partnerships and the inventory management function evolvesPassionate about ensuring customer needs and requests are met as best as possible balanced with practicality and a good business senseDIVERSITY, EQUITY, AND INCLUSIONWe are an equal opportunity workplace. We strongly encourage applications from under‑represented communities, diverse backgrounds, identities, and experiences.We don’t judge based on race, religion, ethnic background, sexual orientation, age, marital status, disability, gender identity or anything else that you might bring to the table. We don’t care about where you went to college, your degree, your age, or what names you might have on your resume. Instead, we’re looking for motivated, compassionate people who can execute from the ground up.We also know that everyone has a unique career journey and experience comes in many forms.Officially Excellent Place to Work Certified 2022/2023Officially Great Place to Work Certified 2023/2024Officially Great Place to Work Certified 2024/2025Officially Great Place to Work Certified 2025/2026Officially Great Place to Work Certified 2026/2027#INDHP#LI-Hybrid#J-18808-Ljbffr

📌 Hybrid Travel Inventory Coordinator – Detail‑oriented (Winnipeg)
🏢 Fresh Tracks Canada
📍 Winnipeg

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