Fluent English and French speakers can provide inbound and outbound customer service from Optima Communications International Inc.’s downtown Toronto office. Use communication, typing, and listening skills daily.

Optima Communications International Inc. offers full time customer service opportunities supporting accounts for major businesses. Representatives explain accounts, maintain account standings, process payments, gather customer information, and identify specific needs. The work requires professionalism, diplomacy, composure, and attention to detail.

Key Responsibilities:

- Provide inbound and outbound customer service
- Explain accounts and maintain account information
- Process customer payments and support account standings




- Gather data and identify specific customer needs
- Communicate through verbal and typing channels

Requirements:

- Fluency in English and French
- High School Diploma
- Minimum typing speed of 35 words per minute
- Strong communication, listening, and interpersonal skills
- Technology savvy with customer-focused professionalism

Bring bilingual communication, accurate typing, and courteous customer service to account support at Optima’s Toronto contact centre.

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📌 Bilingual Customer Service Representative Toronto
🏢 Optima Communications International
📍 Toronto