Automotive glass claims expertise drives this Claims Manager role at Fix Network. Serve customers while processing accurate, compliant claims across Canada.

Fix Network seeks a Claims Manager with three to five years handling automotive glass or insurance claims. You will manage claims from receipt through resolution, following company policies, insurer requirements, Québec regulations, and AMF licensing requirements. The position combines claims adjudication, customer communication, documentation review, and operational follow-up.

Key Responsibilities:
Manage automotive glass claims from receipt through resolution
Review invoices, vehicle details, parts, labour, and documentation
Respond to inbound calls from customers and repair facilities
Resolve exceptions,



billing discrepancies, and documentation deficiencies
Maintain claim records and monitor timely processing

Requirements:
Valid Insurance Adjuster License
Three to five years handling relevant claims
Mandatory French and English bilingualism
Knowledge of automotive glass repair and replacement procedures
Claims systems and Microsoft Office proficiency

Apply automotive glass claims knowledge, bilingual communication, and detailed analysis to support compliant service at Fix Network.
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📌 Automotive Glass Claims Manager Quebec City
🏢 Fix Network World
📍 Quebec City