Lead shop service operations for Toromont Cat in Sudbury, using technician leadership and customer service skills during the afternoon shift.

As a Service Supervisor, you will liaise on corporate initiatives and direct technicians while supporting quality standards and customer satisfaction. You will schedule shop work, coach team members, and coordinate with operations and other departments. This full time, permanent position supports service delivery and increased market share.

Key Responsibilities:
Model protected, environmentally sound, healthy work behaviours
Schedule work orders to maximize shop productivity
Follow up on repairs and promote customer satisfaction
Train, coach, and evaluate team members
Prepare quotes and review customer invoices

Requirements:
Minimum post-secondary education
Minimum three years supervisory experience
Ability to provide technician team leadership
Ability to support customer service requirements
Ability to manage shop service operations

Apply your supervisory experience, technician leadership, and customer service expertise to afternoon-shift operations at Toromont Cat.

📌 Service Supervisor Afternoon Shift Sudbury Northeastern Ontario
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📍 Northeastern Ontario