Lead Personal Lines service with coaching, workflow improvement, and Applied Systems expertise in a community-focused insurance brokerage. Support a team-oriented team.

As Personal Lines Team Lead, you will lead and motivate Service Brokers while fostering respect, transparency, and community. The role combines mentorship, performance analysis, staffing support, and training facilitation. You will refine workflows, monitor service quality, and ensure activities follow company policies and local regulatory standards during standard business hours.

Key Responsibilities:
Lead and motivate Personal Lines Service Brokers
Coach and mentor team members for growth
Refine workflows to improve efficiency and client experience
Monitor service quality and performance metrics
Support staffing decisions, reviews, and training prospects

Requirements:
Alberta Insurance License Level 2
At least five years in an insurance brokerage
Proven team leadership and development experience
Experience with Applied Systems
Robust organizational, analytical, and interpersonal abilities

Apply your leadership, insurance brokerage experience, and analytical skills to strengthen Personal Lines service and team performance.

📌 Personal Lines Insurance Team Lead Edmonton
🏢 Impact Recruitment
📍 Edmonton