Lead multi-unit residential operations for MetCap Living in an on-site Eastern Canada role requiring analytical and property management expertise.
The Director of Operations oversees portfolio performance, efficient processes, and resident experience standards. This full time position collaborates with finance, capital improvements, customer service, technology, and collections leaders. The work supports budgets, building performance, and continuous service improvement.
Key Responsibilities:
Oversee operational performance across a multi-unit residential portfolio
Monitor operational metrics and guide site and regional teams
Resolve escalated resident issues and uphold service standards
Develop operational strategies and implement process improvements
Mentor managers and support property enhancement projects
Requirements:
Robust operations management experience across multi-site residential portfolios
Advanced analytical skills using operational, financial, and occupancy data
Experience leading diverse teams and coaching managers
Budgeting expertise for operating and capital expenditures
Property management experience and in office Eastern Canada availability
Bring residential operations leadership, analytical judgment, budgeting expertise, and resident service focus to MetCap Living’s portfolio.
📌 Director Of Residential Operations Halifax Regional Municipality
🏢 MetCap Living
📍 Halifax Regional Municipality
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