Apply your Group Benefits expertise in Edmonton, working in-office with CRM systems, client service, and administration platforms. Help improve operations nationally.

First Canadian Group Benefits seeks a Senior Plan Administrator with five-plus years in Group Benefits administration, claims, or a related field. You will support platform conversions, recent implementations, and group benefit plan setup. The position combines detailed administration with process improvement and strategic thinking. Collaboration includes internal sales teams, clients, Business Analysts, and senior leaders.

Key Responsibilities:
Assist group and member platform conversions and transitions
Coordinate new implementations and group benefit plan setup
Track and respond to client inquiries through CRM systems




Investigate issues and deliver timely, accurate solutions
Recommend process improvements and provide system feedback

Requirements:
Five-plus years in Group Benefits administration, claims, or related fields
Proficiency with software and technology platforms
Intermediate Microsoft Office, spreadsheet, and database skills
Strong qualified customer service and client interaction skills
Fluent written and verbal French and English communication

Use your Group Advantages administration, technology, and client service expertise to strengthen First Canadian's Edmonton operations and processes.

📌 Senior Group Benefits Administrator Edmonton (Canada)
🏢 First Canadian Financial Group
📍 Canada