Lead daily airport operations at HMSHost Calgary Airport through shift supervision, cash handling, customer service, and team coordination.
The Shift Supervisor assists management with subordinate activities, associate productivity, assigned work, directions, and scheduling coverage. This position monitors corporate standards while encouraging solid sales and customer service performance. It also supports training, procedures, safety, and food sanitation.
Key Responsibilities:
Monitor subordinate activities and coordinate hourly associate breaks
Complete opening, daily, and closing procedures
Coordinate on-the-job training for recent associates
Operate cash registers and follow cash handling procedures
Resolve customer complaints consistently with company policy
Requirements:
High School diploma or equivalent GED
At least six months supervisory or lead experience
Ability to understand instructions, correspondence, and policy documents
Food and beverage, cash handling, or customer service experience preferred
Ability to lift or move up to 40 pounds
Support HMSHost operations at Calgary Airport with shift leadership, customer service, cash handling, and safety-focused execution.
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📌 Airport Shift Supervisor Hmshost Calgary
🏢 Dufry
📍 Calgary