Jobs (Calgary): Box Office & Patron Services Representatives – High Performance Rodeo

One Yellow Rabbit Performance Theatre, the presenters of The High Performance Rodeo: Calgary’s International Festival of the Arts, are looking for a number of part‑time, temporary, Box Office and Patron Services Representatives to assist with front‑of‑house operations during the festival – running January 3rd to February 3rd, 2013. You will be responsible for selling tickets, assisting volunteers, providing customer service, and overseeing patron services during High Performance Rodeo events. This position works shifts as needed during the month of January, some late‑nights and weekends may be required.

Duties & Responsibilities
Read and follow instructional notes provided on event details
Provide exceptional customer service to all ticket buyers and festival patrons
Ensure public spaces are presentable and organized appropriately prior to the arrival of festival patrons
Follow proper cash handling procedures including reconciliation of cash, debit and credit card receipts post-show
Liaise with venue front‑of‑house and/or technical staff to coordinate the opening and closing of the House when necessary
Help with administrative tasks




Provide event reports informing management of any issues

Qualifications
Must possess robust customer service skills and a positive attitude
Familiarity with traditional theatre protocol and etiquette
Ability to problem‑solve and think on your feet
Ability to thrive in a quick‑paced, very busy setting
Ideal candidates possess knowledge of a ticketing system such as Tessitura or Theatre Manager

One Yellow Rabbit Performance Theatre and The High Performance Rodeo thank all applicants in advance for their interest in this posting. However, only those applicants considered for this position will be contacted for an interview. For more information on the High Performance Rodeo please visit our website at .

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📌 Jobs Calgary : Box Office & Patron Services Representatives – High Performance Rodeo
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