French and English fluency power customer account management onsite in Woodbridge, Ontario, supporting technical products, orders, pricing, and after-sales needs.

As a Bilingual Customer Account Manager with Fleming and Baron, an ASSA ABLOY company, you will support customers across French-speaking and non-French-speaking regions. You will manage inquiries, review orders, resolve discrepancies, and recommend alternatives. The role partners closely with Sales, teammates, and support departments to provide accurate customer updates and help uncover growth prospects.

Key Responsibilities:
Support inquiries, pricing, discounts, orders, and after-sales needs
Review product and pricing accuracy across customer orders
Resolve discrepancies and recommend suitable product alternatives




Build relationships and understand customer requirements
Advocate for customers while partnering with Sales

Requirements:
Fluency in French and English
Three-plus years managing accounts supporting custom products
University degree or technology-related diploma
Experience with CRM, Microsoft Office, and ERP systems
Solid communication, troubleshooting, and problem-solving skills

Apply customer support, account management, bilingual communication, and technical product knowledge at Fleming and Baron in Woodbridge.

📌 Bilingual Customer Account Manager Vaughan (Canada)
🏢 Assa Abloy
📍 Canada