Lead client relationships and digital marketing projects remotely from British Columbia, using communication, organization, and problem-solving skills daily.

This joint role supports Tiny Planet Digital and Out-Smarts Marketing across customer success, project management, and account development. You will lead client meetings, manage communications, coordinate campaigns, and evaluate performance data. The position requires comfort with ambiguity, competing deadlines, and frequent collaboration across teams.

Key Responsibilities:
Lead client meetings and communicate reporting insights
Manage projects, timelines, deliverables, and documentation
Coordinate campaign execution, quality checks, and schedules




Resolve complaints and track client-related processes
Prospect customers and assess needs during discovery calls

Requirements:
Three-plus years in digital marketing communications
One-plus year developing client digital strategies
Hands-on WordPress and advertising platform experience
Working knowledge of SEO, AIO, and GEO
Based in British Columbia for Pacific Time meetings

Apply customer success, project coordination, and digital marketing expertise across Tiny Planet Digital and Out-Smarts Marketing clients.

📌 Digital Marketing Customer Success Manager Vancouver (Canada)
🏢 Tiny Planet Digital
📍 Canada