Lead Vessi store shifts with customer-first selling, team coaching, and daily retail operations in a full time store leadership position.

As Store Team Lead, you will support the Store Manager and Assistant Store Manager across operations, performance, and people development. You will manage openings and closings, shipments, inventory, visual merchandising, customer escalations, and health and safety. The role also includes coaching Sales Associates, tracking KPIs, and adjusting staffing to customer traffic.

Key Responsibilities:
Act as floor manager during assigned shifts
Assign breaks and zones around customer traffic
Coach Sales Associates on selling and service
Monitor conversion, average order value, and sales per hour
Resolve customer issues and escalate when needed

Requirements:
One or more years of leadership experience
Apparel, footwear retail, or hospitality experience is an asset
Excellent verbal and written communication skills
Robust decision-making and problem-solving abilities
Adaptable evenings, weekends, and holiday availability

Bring retail leadership, KPI awareness, and coaching skills to help Vessi teams deliver customer-first store performance.

📌 Vessi Store Team Lead Burnaby
🏢 Vessi Footwear
📍 Burnaby