Serve French- and English-speaking customers onsite in Woodbridge, Ontario, using account management and technical support skills in a B2B workplace.

As a Bilingual Customer Account Manager with Fleming and Baron, an ASSA ABLOY company, you will provide customer support for technical products. The position supports customers across French-speaking and non-French-speaking regions. You will manage inquiries, orders, pricing, follow-up, and after-sales needs while partnering with Sales and internal support departments.

Key Responsibilities:
Support inquiries, pricing, discounts, order entry, and follow-up
Review product and pricing accuracy across customer orders
Resolve discrepancies and recommend suitable product alternatives




Build relationships and understand customer requirements
Advocate for customers and provide accurate internal updates

Requirements:
Fluency in French and English
Three or more years supporting custom products
University degree or technology-related diploma
Experience with CRM, Microsoft Office, and ERP systems
Robust communication, troubleshooting, and problem-solving skills

Apply your bilingual communication, account management, and technical customer support skills with Fleming and Baron in Woodbridge.

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