Lead PetSmart retail operations through merchandising, inventory management, pet care, and associate support in a customer-focused store workplace.
As a Retail Operations Lead, you share responsibility for operational excellence while upholding PetSmart’s vision, mission, values, and strategy. You will guide associates, manage store execution, support pet care standards, and help maintain a protected, organized environment. The role includes merchandising, inventory audits, point-of-sale transactions, and store opening or closing procedures.
Key Responsibilities: Guide associates in merchandise handling and product presentation
Train, mentor, coach, and support associate development
Delegate daily tasks and validate completion
Execute merchandise strategies,



seasonal displays, and promotions
Maintain pet care, inventory, and store standards
Requirements: Two or more years of retail supervisory experience
Customer-focused environment experience
Full-time availability, including evenings, weekends, and holidays
Computer application proficiency and solid communication skills
Ability to lift up to 50 pounds frequently
Bring retail supervision, inventory management, merchandising, and pet care skills to PetSmart’s Retail Operations Lead position.
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📌 Petsmart Retail Operations Lead British Columbia
🏢 Northern Health Authority
📍 British Columbia