Support Theatre Calgary patrons through ticket sales and service in a adaptable, part time shift-based position with evening and weekend work. Use customer service skills during performances.

Reporting to the Box Office Manager, the Box Office Associate facilitates ticket pickup and assists patrons with ticketing needs. The work includes selling to subscribers and single-ticket buyers, supporting campaigns, and sharing accurate information about Theatre Calgary productions, policies, and procedures. Customer experience remains central.

Key Responsibilities:
Sell, reprint, and exchange tickets for patrons
Resolve ticket exchanges, lost tickets, and mobile ticketing issues
Handle and balance cash floats before and after shifts




Assist with email and telephone enquiries as needed
Support call campaigns, sales campaigns, and mailings

Requirements:
Minimum one year of customer service experience
Proficiency in inbound and outbound telephone sales campaigns
Excellent oral and written communication skills
Microsoft Office computer skills
Weekend and evening availability, including every performance-weekend Saturday and Sunday

Bring organized customer service, ticketing, and telephone sales abilities to Theatre Calgary’s performance-based Box Office team.
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📌 Part Time Box Office Associate Calgary
🏢 Theatre Alberta
📍 Calgary