Coach beauty staff and strengthen customer service at Shoppers Drug Mart’s West Kelowna location through sales leadership and mentoring.

As a full-time Beauty Manager, you will mentor, train, motivate, and evaluate staff while managing Beauty department resources. Success requires previous team leadership, cosmetic experience, sales achievement, and effective communication. The role also supports beauty sales standards, productivity objectives, eClienteling, and the PC Optimum program.

Key Responsibilities:

- Mentor, coach, train, and motivate beauty department staff
- Prepare performance appraisals with the Front Store Manager
- Train staff to established beauty sales standards
- Model eClienteling and superior customer service behaviors
- Promote products and encourage PC Optimum participation

Requirements:

- Previous experience leading a team
- Cosmetic experience in a customer-focused setting
- Proven record of achieving sales goals
- Effective verbal and written communication skills
- Independent judgment addressing customer needs

Bring cosmetic experience, coaching ability, and customer-focused sales leadership to the Beauty Manager position in West Kelowna.

📌 Cosmetics Team Leadership Manager (Canada)
🏢 Shoppers Drug Mart
📍 Canada