Serve Canadian Tire Bank Triangle MasterCard members by phone as a permanent part time representative in Ontario. Use communication and problem-solving skills.
As a Customer Relationship Contact Centre Representative, you will handle varied inquiries about credit card usage, statements, and marketing programs. The role requires English proficiency, computer knowledge, active listening, and professional communication. Full time training runs Monday to Friday, 8AM to 4PM, for six weeks.
Key Responsibilities: Respond courteously to telephone inquiries from card members
Protect customer account information and security
Maintain accurate customer information during service interactions
Apply product, process, and technical knowledge
Provide relevant products and services when appropriate
Requirements: English proficiency for customer communications
At least one year of customer service experience
Excellent verbal and written communication skills
Active listening and solid decision-making abilities
Computer knowledge and browser-based learning aptitude
Support Triangle MasterCard members with secure account service, accurate information, and skilled communication from Ontario.
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📌 Part Time Credit Card Representative Ontario (Canada)
🏢 Canadian Tire Corporation
📍 Canada