iA Financial Group is seeking a Workforce Planning Analyst to align capacity with demand, develop analyses, and advise management on coverage and efficiency. This role emphasizes collaboration with operations and analytics in a bilingual French-speaking workplace.
The position offers a hybrid work model in Quebec, with prospects to develop dashboards and decision-support tools using Genesys WFM and Power BI.
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📌 Strategic Workforce Planner Hybrid – Wfm & Analytics Quebec City
🏢 iA Financial Group
📍 Quebec City
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