Lead retail operations at Reitmans with team coaching and customer experience expertise. Support an inclusive fashion brand across daily store activities.
Reporting to the Store Manager, the Assistant Store Manager supports daily operations and team performance. You will monitor KPIs, manage inventory, and contribute to customer service, merchandising, hiring, onboarding, and training. The position also supports scheduling, omnichannel initiatives, and store goals.
Key Responsibilities:
Coach and motivate the team on the sales floor
Deliver exceptional customer experiences and prioritize satisfaction
Monitor KPIs and recommend actions supporting store goals
Manage inventory, compliance, procedures, and daily operations
Maintain visual presentation standards and optimize product displays
Requirements:
Two or more years supervising retail or customer-focused teams
Robust organization, planning, prioritization, and multitasking skills
Proven ability to lead teams toward objectives
Proficiency in POS, ERP, ATS, and Microsoft Office Suite
High school diploma and versatile evening, weekend, holiday availability
Bring retail leadership, fashion knowledge, and customer focus to Reitmans while supporting solid store performance and team development.