Coordinate optical clinic care at FYidoctors Grande Prairie through patient-focused service, appointment management, and eyewear support across a full-time schedule.
This Patient Services Specialist position supports patients throughout their clinic visits and communications. You will coordinate appointments, prepare prescription printouts, manage payments, and assist with eyewear pick-ups. Strong interpersonal skills, computer proficiency, and a passion for connecting with patients are key for this work.
Key Responsibilities:
- Deliver exceptional customer service and positive patient experiences
- Welcome patients and manage check-in and check-out
- Coordinate appointments and prepare prescription printouts
- Manage billing and payments for clinic services
- Perform minor eyewear repairs and adjustments
Requirements:
- Excellent communication and interpersonal skills
- Passion for connecting with patients
- Proficiency with technology and computers
- Experience using Microsoft Office Suite
- Adaptability when priorities change
Use communication, coordination, and optical service skills to support patients and clinic operations at FYidoctors Grande Prairie.
📌 Optical Clinic Patient Care Coordinator (Grande Prairie)
🏢 FYihealth Group
📍 Grande Prairie
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