Support Starbucks retail operations as a Shift Supervisor focused on cash handling, safety, product standards, and consistent shift execution.

This Starbucks team lead assists the store manager with operational responsibilities during scheduled shifts. You help maintain standards for cash management, safety and security, sanitation, beverages, food, and store presentation. You also evaluate customer and store needs, communicate information to management, and use operational tools to support excellence. Retail or restaurant customer service experience and retail knowledge are required.

Key Responsibilities:

- Follow cash handling and register policies
- Maintain safety, security, health, and sanitation guidelines
- Provide quality beverages and products consistently
- Evaluate customer and store needs for cues
- Use operational tools during each shift

Requirements:

- Customer service experience in a retail environment
- Knowledge of the retail environment
- Ability to direct others’ work
- Effective oral communication skills
- Ability to work as part of a team

Apply retail knowledge and operational discipline to support secure, consistent Starbucks store performance during every scheduled shift.

📌 Starbucks Retail Operations Shift Lead (Ottawa)
🏢 Starbucks
📍 Ottawa