Cold Lake members need a welcoming first point of contact, and Lakeland Credit Union seeks a full-time Member Service Advisor. Deliver attentive service daily.

This banking role centers on greeting members, understanding their financial needs, and supporting accurate branch transactions. You will handle deposits, withdrawals, loan and utility payments, money orders, wires, cheque cashing, and foreign or domestic exchange calculations. You will also recommend LCU products and services or refer members to appropriate colleagues. The role contributes to a workplace celebrating successes and pursuing shared goals.

Key Responsibilities:

- Welcome members at the Cold Lake branch
- Process deposits, withdrawals, and member payments accurately
- Complete money orders, wires, and cheque cashing
- Calculate foreign and domestic exchange transactions
- Discover needs and provide suitable LCU recommendations

Requirements:

- High School Diploma
- Customer service experience
- Passion for personalized member service
- Willingness to learn and grow
- Basic accounting knowledge with solid organization

Use personalized service, banking transaction skills, and member-focused recommendations in Lakeland Credit Union’s Cold Lake branch.

📌 Cold Lake Credit Union Service Advisor
🏢 Force Inspection Services
📍 Cold Lake