Help women navigate shelter, crisis, and housing transitions with calm, strengths-based support at YW Calgary. This full time role works weekday evenings from 3:00 p.m. to 11:00 p.m.
The Program Support Worker supports residents experiencing poverty, addictions, violence, mental health challenges, and homelessness. Working collaboratively with Case Managers, you will help clients identify goals, access resources, activate safety plans, and move toward housing stability. Operational care supports wellbeing.
Key Responsibilities:
- Support clients through move-ins, exits, and changes in care
- Activate safety plans with clients and Case Managers
- Respond calmly using grounding and crisis interventions
- Coordinate leases, renewals,
and move-in or move-out procedures
- Collect rents and support rent-repayment planning
Requirements:
- Post-secondary Human Services, Social Work, or equivalent education
- One to two years of shelter experience
- Ability to maintain calm support during high-pressure situations
- Strong communication, organization, and collaboration skills
- Discretion and professionalism managing sensitive situations
Apply your shelter experience, crisis intervention, and housing coordination skills while supporting diverse women at YW Calgary.