Use English and French collections expertise at TransUnion while resolving complex B2B receivables issues in a hybrid office arrangement. Apply critical thinking to escalated invoices and customer relationships.

As a Collections Analyst, you will manage high-volume customers and offices while collecting ageing invoices. You will serve as an informal resource for less experienced team members. The work includes coordinating collection plans, researching invoice disputes, and documenting collection calls. Solid communication and attention to detail support effective customer and internal collaboration.

Key Responsibilities:
Contact clients proactively about overdue receivables
Coordinate collection plans with assigned customers




Document key collection call information in the host system
Research and resolve invoice disputes
Liaise with sales teams on collection efforts

Requirements:
Three or more years of hands-on B2B collections experience
Fluency in written and oral English and French
Proficiency in Microsoft Excel
Solid communication, documentation, and attention-to-detail skills
Ability to manage conflicting priorities and strict deadlines

Bring bilingual communication, B2B collections experience, and critical thinking to TransUnion's complex receivables work.

📌 Bilingualb Collections Analyst Burlington
🏢 TransUnion
📍 Burlington