Excel accuracy and client service define this Sun Life administrator role, supporting Plan Sponsors, Members, and Advisors through direct contact. Hybrid flexibility is available based on business and client needs.

This student and current graduate prospect supports GRS Operations client administration. You will manage inquiries, process transactions, and provide timely service within established service level standards. The work includes varied products and daily interaction with clients and internal teams.

Key Responsibilities:
Handle daily administration for a block of business
Process control account transactions accurately each day
Verify output and correct member account information
Escalate issues and complaints to service leadership
Track assigned work in management operating systems

Requirements:
Excellent PC skills, especially Excel accuracy and speed
Robust organization and multitasking abilities
Ability to manage high work volumes
Outstanding customer service and communication skills
Knowledge of GRS products, including RRSPs and DCPPs

Bring organized administration, accurate Excel work, and customer service skills to Sun Life’s GRS Operations team.

📌 Client Services Administrator Sun Life London
🏢 Sun Life Financial
📍 London