Licensed insurance professionals can build trusted member relationships at Erie Mutual Insurance, serving Dunnville, Ontario from a full-time permanent office role. Bring transparent communication and policy expertise.
This new customer-facing position strengthens service support for Erie Mutual’s Sales team and personalized member experience. You will explain Home, Auto, Commercial, and Farm Insurance coverage, assist with day-to-day policy needs, and recommend suitable options. Collaboration, organization, and empathy are central to the work.
Key Responsibilities:
- Welcome clients and create a professional office experience
- Review information and recommend appropriate coverage options
- Identify suitable opportunities to up-sell or cross-sell
- Collaborate with departments and external partners on service requests
- Guide members through initial claims-related next steps
Requirements:
- Valid Other-Than-Life or RIBO license
- Three or more years managing personal lines accounts or service
- Friendly, pleasant demeanor with strong communication abilities
- Experience defusing high-tension situations
- Valid Ontario driver’s license
Bring licensed insurance knowledge, relationship-building ability, and empathy to Erie Mutual’s member service team in Dunnville.