Scotiabank is seeking an Investment Service Advisor for its Scarborough Client Experience Centre. Bring financial services knowledge and strong customer communication.

This full-time Customer Care Advisor position supports clients across Canada with investment and banking needs. You will deliver advice-based solutions, address account concerns, and help customers use products, services, and digital banking tools. The role includes regulatory requirements, risk management standards, and collaboration with internal partners.

Key Responsibilities:

- Deliver exceptional service for investment and banking questions
- Strengthen relationships by identifying customer needs
- Provide solutions supporting clients' financial goals




- Resolve concerns while following regulatory requirements
- Contribute to a high-performing team environment

Requirements:

- Knowledge of investment products or wealth management
- Understanding of mutual fund regulations and CIRO requirements
- Customer-first approach with solid active listening skills
- Experience in banking, financial services, or related environments
- Flexibility for varied shifts, evenings, and Saturdays

Apply investment knowledge, customer-first communication, and regulatory awareness while serving Scotiabank clients from Scarborough.

📌 Scotiabank Investment Service Advisor (Toronto)
🏢 Scotiabank
📍 Toronto