Apply knowledge management, process improvement, and SharePoint skills as a hybrid Documentation and Knowledge Management Co-op Student at Manulife. Help employees find accurate information faster.

Working alongside a Documentation Specialist, you will support Manulife’s document portal and employee experience. This co-op provides hands-on experience with content management, process documentation, SharePoint, and large-scale business improvement initiatives. You will contribute to stronger knowledge sharing and operational excellence across the business.

Key Responsibilities:
Review, organize, and maintain operational documentation
Enhance the document portal through cleanup and standardization
Support document migration and platform transition testing
Audit content for outdated, duplicate,



or missing information
Gather feedback from business partners and subject matter experts

Requirements:
Enrollment in a related post-secondary co-op program
Robust writing, organization, and attention-to-detail skills
Microsoft 365 experience, including Word, Excel, Teams, and SharePoint
Ability to manage priorities independently and collaboratively
Interest in knowledge or content management

Bring SharePoint, documentation, and analytical skills to help Manulife improve information access, content quality, and knowledge sharing.

📌 Documentation Knowledge Management Co Op London
🏢 Manulife/John Hancock
📍 London