Become the Strategic Director of Club Operations with CAA Club Group, focusing on compliance, quality assurance, and team engagement. This impactful role offers an chance to shape operational strategies. In this key leadership position, you will guide a diverse team and ensure adherence to operational standards and processes. Your role emphasizes fostering team development and continuous improvement within a membership-focused setting. By leveraging your expertise, you will champion operational excellence and enhance the overall member experience. Key Responsibilities:
Provide leadership across key operational functions
Develop and mentor a diverse team of around 50
Conduct quality assurance and compliance audits
Enhance workforce planning and performance metrics
Safeguard membership operations against fraud

Requirements:
Post-secondary education in Business or related field
At least five years of leadership experience
Robust knowledge of operational inefficiencies and improvement strategies
Experience in project management preferred
Effective communication and analytical skills

Lead operational transformation and deliver exceptional service as the Strategic Director at CAA Club Group. #J-18808-Ljbffr

📌 Strategic Director, Club Operations Thornhill
🏢 CAA Club Group
📍 Thornhill