Welcome customers at Loblaw Companies Limited in Vancouver while delivering exceptional service and supporting a secure, comfortable store setting.

This Customer Experience Ambassador reports to the Asset Protection team at 3185 Grandview Highway. You will greet customers, answer inquiries, guide store traffic, and collaborate with colleagues. The position emphasizes customer connections, safety awareness, accurate reporting, and calm responses during urgent situations.

Key Responsibilities:
Provide exceptional service as a welcoming first contact
Assist inquiries and guide customers through entrances and exits
Identify and address spills, wet floors, and safety hazards
Respond calmly to urgent situations and escalate when needed
Complete accurate daily, weekly, and monthly reports

Requirements:
Previous retail or customer-facing experience is preferred
Ability to collaborate and build positive relationships
Exceptional customer service and rapport-building skills
Skilled, friendly, and approachable demeanour
Ability to stand or walk for extended periods

Bring customer service, safety awareness, and composure to Loblaw’s Asset Protection team in Vancouver.
J-18808-Ljbffr

📌 Customer Experience Ambassador Vancouver
🏢 Loblaw
📍 Vancouver