Use bilingual communication and problem solving as a Bank Customer Service Representative serving Canadian Tire Bank members from Ontario. This is part time work.

The Customer Relationship Contact Centre Representative handles telephone inquiries about credit card usage, statements, and marketing programs. You will adapt quickly, apply product and process knowledge, and create an exceptional customer experience. Full time training runs Monday to Friday, 8AM to 4PM, for six weeks.

Key Responsibilities:
Respond courteously to diverse Canadian Tire Bank member inquiries
Protect customer account information integrity and security
Maintain accurate customer information and service customer needs




Provide relevant products and services when appropriate
Support continuous learning and positive customer relationships

Requirements:
Fluency in spoken and written French and English
At least one year of customer service experience
Excellent verbal and written communication skills
Strong problem solving, decision making, and active listening
Computer knowledge and basic browser function aptitude

Apply bilingual communication, active listening, and customer service experience supporting Canadian Tire Bank members across Ontario.

📌 Bilingual Bank Contact Centre Representative Ottawa
🏢 SportChek
📍 Ottawa