Serve construction customers from Convoy’s Coquitlam location using product knowledge, order processing, and transparent communication. Coordinate materials and deliveries accurately.

As a Customer Service Specialist, you will support customers purchasing roofing, building envelope, and below grade materials. The role involves processing orders, quotes, returns, payments, and supplier purchase orders. You will also coordinate deliveries, explain product applications, and support warehouse inventory activities.

Key Responsibilities:
Process customer orders, quotes, and returns accurately
Coordinate customer deliveries and pickups with operations
Educate customers about products and applications
Generate, place, and confirm supplier purchase orders




Participate in physical warehouse materials inventory

Requirements:
Customer procurement experience, preferably construction or building supply
Excellent written and oral communication skills
Robust problem-solving and quick response abilities
Excellent decision-making skills and initiative
Organization, attention to detail, and respectful teamwork

Apply customer service, construction product knowledge, and coordination skills while supporting Convoy customers in Coquitlam, British Columbia.

📌 Construction Materials Customer Service Specialist Coquitlam (Canada)
🏢 ManufacturingJobSite
📍 Canada